Frequently Asked Questions
Everything you need to know about shopping at Skip's Western Outfitters
How do I know what size cowboy boot to order?
Most western boots run slightly larger than standard athletic shoes. We recommend ordering a half-size smaller than your sneaker size, but please refer to our specific brand size charts for the best fit.
What is your return policy on western wear?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that boots must be returned in their original box and show no signs of wear on the soles.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
Do you offer hat shaping or cleaning services?
Yes, we offer professional felt and straw hat shaping at our physical retail locations. For online orders, hats are shipped in their original factory shape to ensure they arrive safely.
Are the leather products authentic?
Absolutely. Skip's Western Outfitters only stocks genuine leather goods and exotic skins from reputable brands. We guarantee the authenticity of every belt, boot, and wallet we sell.
Can I track my package once it has been sent?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.